5-minute presentation training
(hopefully they're charts)
The Five-Step Formula
Every chart on this page uses the same delivery sequence. Memorize these five steps and you won't worry about what to say next. The formula applies to most visuals an analyst would create and present.
Before the case · Why the formula matters
Bad example
Zoom — Everything We Could Possibly Measure
Too many metrics · too many scales · no single number · no clear takeaway
This chart resembles the same Zoom story, but it is not ready to present. Total revenue, enterprise revenue, online revenue, churn, customer counts, and net expansion are all crammed onto two axes with competing annotations, and there is no single number the audience can hold onto.
Do not judge your presentation ability by a slide like this. No one can present it clearly because the slide does not give the presenter a path. We are going to tell the same story in a simpler manner: one chart, one number, one takeaway at a time.
Practice Case · Zoom 2020–2022
To practice the formula, we need a story with real charts and a clear narrative. We will use Zoom from 2020 to 2022. One note before we start: Zoom's fiscal year ends January 31, so its fiscal 2021 is mostly calendar 2020 — the first pandemic year.
When lockdowns hit, Zoom became a verb. Revenue rose 326% in a single year, the stock ran from about $70 to nearly $570, and the company was suddenly worth more than airlines and carmakers. Management and investors treated that surge as the new normal and planned around it. On paper, that looked reasonable. The whole world had just learned to use the product.
Here is the part that was not obvious at the time. The demand was not one thing. Zoom sells to two kinds of customers: Enterprise, on signed annual contracts, and Online, the self-serve users who sign up with a credit card and can cancel any month. The pandemic pulled forward years of demand, but most of the rush landed in the Online cohort — the customers who were easiest to win and easiest to lose. When offices reopened, the contracted customers stayed and the self-serve customers walked.
Growth fell from 326% to 7% in two years, and the stock gave back nearly everything. The four charts below give us enough story to practice with. The chart type changes. The delivery method does not.
Chart 1 of 4 · Bar chart
Slide takeaway
Zoom — Total Annual Revenue
Fiscal year · USD billions · FY2020–FY2023
Source: Zoom 8-K earnings releases and 10-K filings. Dark bar = the pre-pandemic baseline. Red bars = the pandemic year and the two years after.
Presentation script using the five-step formula
Notice the order
The presenter does not start with the whole business story. They follow the same five-part order every time: explain the horizontal axis, explain the vertical axis, walk through the legend or groups, put one number into a sentence, share the takeaway. And if the number matters, put it on the slide so the audience does not have to do the math.
Chart 2 of 4 · Stacked bar chart
Slide takeaway
Zoom — Revenue by Customer Cohort
Enterprise vs. Online · USD billions · FY2021–FY2023
Source: Zoom FY2023 8-K (Enterprise revenue reported). Illustrative split — the Enterprise and Online breakdown for FY2021 and FY2022 is modeled to the reported yearly totals and the reported FY2023 Enterprise figure; not separately disclosed for those years. Each bar's full height is the reported total.
Presentation script using the five-step formula
Chart 3 of 4 · Scatter chart
Slide takeaway
Zoom — Cohorts by Churn and Growth
Monthly churn vs. boom-era growth · by customer cohort
Source: Zoom 8-K earnings releases (Online monthly churn and Enterprise net dollar expansion reported). Illustrative positions — Enterprise monthly churn is modeled as low single-digit, consistent with the reported 130% net dollar expansion rate; it is not company-disclosed. Dot positions are calibrated to reported anchors.
Presentation script using the five-step formula
Chart 4 of 4 · Grouped bar chart
Slide takeaway
Zoom — Revenue Growth by Cohort
Year-over-year % change · Enterprise vs. Online · FY2022–FY2023
Source: Zoom FY2023 8-K (full-year Enterprise revenue +24%, full-year Online revenue −8% reported; Online fell 10% in the fourth quarter). FY2022 growth rates are directional, derived from the modeled cohort splits against reported totals. Zero line marked; above is growth, below is decline.
Presentation script using the five-step formula
What you just practiced
The chart type changed. The approach to presenting them didn't.
The lesson: do not make the audience decode the chart alone. A bar chart, a stacked bar, a scatter, and a grouped bar all read the same way: explain the horizontal axis, explain the vertical axis, walk through the legend or groups, put one number into a sentence, share the takeaway. The chart type tells you what to draw. The formula tells you what to say.